FREQUENTLY ASKED QUESTIONS
AM I REQUIRED TO SIGN A CONTRACT?
Unlike some of our larger competitors, we do not require you to sign a service agreement. We feel as though our service will stand for itself. We will deliver a container to your business and pay you a market-based rate quarterly for the cumulative total amount of oil we collect.
DO I HAVE TO PAY FOR A GREASE/USED OIL CONTAINER?
No. The container we provide you is delivered free of charge. We retain ownership of the container as this protects your business in the event of damage or theft of your container. If you need a large inside tank for your used oil, we have developed relationships with several companies to get one ordered and installed at the best possible price.
ARE WE CONNECTED WITH DARPRO SOLUTIONS?
No. DarPro Solutions or Griffin Industries is a subsidiary of Darling Ingredients, a large international company. We are a local, family run business focused on being a reliable option for our clients. We aim to be fast and easy to reach. You wont ever be placed on hold or speak with a call center. Your phone calls and emails go right to someone who can solve your problem as soon as possible.
HOW DO I BECOME A DARTON CUSTOMER?
Its easy. Simply call us at 804-405-5390 or fill out a service request form on the contact us page. We will have a container for waste cooking oil delivered to you as soon as possible. If you need a container from another company removed from your property, we can notify them that your restaurant has discontinued service with them. They will be informed that they need to pickup and remove the container from your property.